Our normal business hours are Monday through Friday EST.
We hope you'll find plenty of useful information on the site.
For specific information about, please complete the following form or use the address listed below. Our dedicated team of pharmacists and patient care coordinators are available to address all therapy support needs through our toll-free number.
Pharmacy provider inquiries/issues can be resolved by using the system. Learn more about this process.
Patient comments and feedback are welcomed and ensure continuous improvements to our products, policies and procedures. This will ensure your question or comment is routed to the appropriate staff to handle your enquiry. List of documents required included.
A wholesale registration is a pre-requisite to obtaining a distributor registration. All assignments will be completed within five (5) business days.
For privacy purposes, please do not send personal health information via email.
To submit a request/issue, please complete the following fields and click on "Submit".
An additional registration is required to ship controlled substances into this. If this is a contract request, please include the member number and health plan requested.
However, e-mail is not a secure form of communication, so please do not submit private information through this site.
If you need to submit an attachment for this case, please reply to the email and be sure to include the attachment. If you want to stay informed about all the topics and questions covered in our columns and on our weekly radio show, be sure to sign up for our e-mail newsletter that brings you summaries and links to in-depth information on the topics and questions we cover each week. If your question is not selected for use in our columns or on-air, we're sorry. If the inquiry/issue needs further research, a customer service representative will assign your case to our Pharmacy.
For more information about the Pharmacy program, please contact us by phone or e-mail.
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